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Please enjoy this tough little quiz. We hope you find it a fun learning experience.
If you score between 7-10 points you're probably a pretty good salesperson! This quiz will provide you a great lesson in the theory of selling. Please answer all of the questions, selecting the choice you feel is the very best for the situation.
The questions in this quiz deal with general selling principles.
1. What do you do with a tough gatekeeper?
1. Don't know
2. Cooperate completely and leave a message
3. Demand on the importanceof you message to put through
4. Develop a relationship with the gatekeeper but tell as little as possible
5. Attempt to go arround this person
2. What is the most critical skill necessary for a salesperson?
1. Don't know
2. Closing skills
3. Questioning techniques
4. Ability to explain your product or service
5. Communication skills
6. Ability to develop customer needs
3. What is the purpose of asking situation questions?
1. Don't know
2. Gain control of the call
3. Find out what the prospect's looking for
4. Understand the prospect's business
5. To discover explicit needs
4. What is the key (primary) situation in which you would go back to situation questioning?
1. Don't know
2. If the prospect's bussiness was interesting on you
3. If you failed to find a PROBLEM to solve
4. If you need a stronger relationship with the prospect
5. If a particular problem was very serious
5. If the prospect described a serious need (early in the sales call) and ask you how would you address it, what would you do next.
1. Don't know
2. Give the prospect the best answer to the situation you have
3. Discuss and discover the real impact of the problem
4. Start asking situation question
5. Tell the prospect how well you will be able to solve the problem
6. Why shouldn't you ever trash the competition?
1. Don't know
2. The prospect might like them
3. The prospect won't belive you
4. It makes you look bad
5. If you're wrong, you will look bad
7. What is the basis for presenting a benefit?
1. Don't know
2. Benefits helps you close the sale
3. Your competition can't provide your benefit
4. It represents an explicit need
5. It tells the prospect you're the best solution
8. What is the difference between an IMPLIED and EXPLICIT need?
1. Don't know
2. Explicit needs are real needs
3. Implied needs provide real benefits
4. Explicit is a request from the customer
5. Implied needs are those obvious to the customer, explicit are not necesarily obvious
9. What factor is most likely to increase your sales?
1. Don't know
2. Your knoledge of the product
3. Your presentation
4. Controling the sales cycle
5. Lots of prospecting
10. Why is understanding your decision-maker so important?
1. Don't know
2. Depending on the decision-maker your presentation might change
3. You could be wasting your time
4. Only the person on the top can make the final decision
5. You must find the real needs
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